Terms of Service

1. About These Terms

These terms of service ("Terms") are a legal agreement between you and Grove AI Ltd ("Grove AI", "we", "us", "our"), a company registered in England and Wales. By accessing our website at groveai.io or engaging our services, you agree to these Terms.

2. Our Services

Grove AI provides AI consultancy services including but not limited to:

• AI strategy and readiness assessments
• Cloud AI integration and workflow automation
• Local and private AI model deployment
• Custom AI agent development
• AI training and enablement programmes
• Ongoing AI operations support

Specific services, deliverables, timelines, and fees will be detailed in a separate Statement of Work ("SOW") or engagement letter agreed by both parties before commencement of any work.

3. Engagement Terms

3.1 Proposals and Acceptance

All proposals and quotes are valid for 30 days from the date of issue unless otherwise stated. An engagement begins only upon written acceptance of a SOW by both parties.

3.2 Payment Terms

Unless otherwise agreed in the SOW, invoices are payable within 14 days of issue. Engagement fees are typically structured as:

• 50% upfront at project commencement
• 50% upon delivery or at agreed milestones
• Monthly retainers are invoiced in advance

3.3 Scope Changes

Any changes to the agreed scope of work will be documented in a change request and must be approved by both parties before additional work commences. Additional fees may apply.

4. Intellectual Property

4.1 Client Materials

You retain all rights to materials, data, and content you provide to us during an engagement. You grant us a limited licence to use such materials solely for the purpose of delivering the agreed services.

4.2 Deliverables

Upon full payment, intellectual property rights in bespoke deliverables created specifically for you transfer to you. We retain the right to use general methodologies, tools, frameworks, and knowledge gained during the engagement.

4.3 Pre-Existing IP

We retain all rights in our pre-existing intellectual property, tools, templates, and frameworks. Where these are incorporated into deliverables, we grant you a non-exclusive, perpetual licence to use them within the delivered solution.

5. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This obligation survives termination of the engagement for a period of 2 years. Confidential information does not include information that is publicly available or independently developed.

6. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws including the UK GDPR. Where we process personal data on your behalf, a separate Data Processing Agreement will be executed.

7. Limitation of Liability

To the maximum extent permitted by law, Grove AI's total liability for any claims arising from an engagement shall not exceed the total fees paid by you for that engagement. We shall not be liable for any indirect, incidental, or consequential damages including loss of profits, data, or business opportunities.

8. Termination

Either party may terminate an engagement with 14 days' written notice. Upon termination, you shall pay for all work completed up to the termination date. We will deliver all completed work and return any client materials.

9. Website Use

Our website content is provided for general information purposes. While we strive for accuracy, we make no warranties about the completeness or reliability of website content. You may not reproduce, distribute, or create derivative works from our website content without permission.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

For questions about these terms, contact us at legal@groveai.io.